We are searching for a driven Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will address customer inquiries check here efficiently, transfer complex issues to the appropriate team members, and influence in the optimization of our customer service processes.

The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.

If you are enthusiastic about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.

Searching for Inbound Chat Analyst in Pune! Become a part of Eclerx

Are you enthusiastic about providing exceptional customer service? Do you have great communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a fast-growing company that provides customer care solutions. Our team is committed to delivering high-quality service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Addressing to customer requests in a timely and courteous manner

* Assisting with customer issues

* Recording customer details

A great opportunity to become part of a thriving team and make a real impact. We offer a competitive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected] .

Inbound Chat Analyst Position at Eclerx

At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.

Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Duties include:
• Promptly respond to customer inquiries via chat.
• Extend clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Is Searching for Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.

• As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.

Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the primary support for our valued customers via live chat. You will address concerns in a timely and helpful manner, ensuring a satisfying customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and accurate responses to customer inquiries.
• Guiding users through online processes
• Building rapport with customers

This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a eager individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the main point of engagement for customers seeking assistance via our online chat platform. You'll provide prompt and constructive solutions to their inquiries, guaranteeing a positive customer experience.

• Your role will demand interacting with customers in a courteous and warm manner.
• You will also be responsible for resolving a variety of customer questions
• Eclerx offers a dynamic work environment with opportunities for development.